Payments Ops Manager
Payments Ops Manager
Payments are a critical part of every subscription product. We’re looking for a Payments Ops Manager who will help keep our payments infrastructure healthy across products and markets.
#responsibilities
- Track core payment KPIs daily, including approval rates, declines, chargebacks, refunds, and processing stability, and flag anomalies quickly.
- Support routing and retry logic, run tests, and track results.
- Coordinate with PSPs, acquirers, and internal teams on payment operations and performance.
- Maintain dashboards and ensure clean, consistent reporting.
#requirements
- 1+ year of experience in payments, billing, or fintech operations, preferably in a product company.
- Solid understanding of payment fundamentals, including PSPs, routing, declines, chargebacks, and refunds.
- Detail-oriented and confident working with numbers and transactional data.